Last Updated: March 2024
Sterlite Power respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy explains how Sterlite Power manages and protects your personal data. It describes the types of information we may collect from you or that you may provide when you visit the website www.sterlitepower.com (our "Website") or when you engage our construction and engineering services, and our practices for collecting, using, maintaining, protecting and disclosing that information. In order to best serve you, we want to make sure you understand what personal data we collect, how we use and protect your personal data, and why we need it when you interact with us. We have implemented strict data protection practices that ensure your data is safe while using our services and under our care. We are always looking for more efficient and safe ways to protect you.
To start, personal data refers to any information related to someone who can be identified through it either directly or indirectly. Examples of personal data include your name, location, phone number, identification or account number, organizational details, factors specific to your physical, mental, economic and social identity, in addition to other information.
We refer to our Website and our construction services cumulatively as our "Services." This Privacy Policy applies to any information that we collect through our Services, including information in any emails, project communications, contracts and other electronic messages between you and our company and any information about you transferred to us from other sources. This Privacy Policy also applies to any related information that we collect about you offline in the course of our construction projects. This Privacy Policy does not apply to any other information that we collect by any means.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, you can choose not to use our Services. By using our Services or engaging our construction projects, you agree to our Policy. Our Policy may be updated from time to time. If we make changes, your continued use of our Services is deemed to be an acceptance of those changes. Please review our Policy for updates.
Our website is primarily an informational site about our construction and engineering services, meaning that you can visit it without telling us anything about yourself. However, depending on how you choose to use and interact with our website or engage our services, Sterlite Power may collect information from you including information by which you may be personally identified, such as your name, email address, telephone number, postal address, organization details, and project specifications. In addition, if you engage our construction services, we may collect information required for project execution and billing, including banking details, tax information and other financial data. All of this information is cumulatively referred to in this Policy as "Personal Information."
The information we collect through our Services may include information that you provide by requesting project quotes, engaging our services, submitting project requirements, requesting further information or reporting a concern with our Services. We may also collect project communication records, site visit details, and progress reports. We retain records and copies of your correspondence (including email addresses), if you contact us.
As you navigate through and interact with our Website, we may collect certain traffic data and usage information to help us manage our content and improve your use of our Website. This may include information about your operating system and platform type, IP address, and browsing actions and patterns when you visit our Website.
Sterlite Power has the legal right to use your Personal Information in the ways described in this Privacy Policy based on your consent to provide you with construction and engineering services that you request, to further our existing project relationship with you or to prevent fraud. Accordingly, you have a contractual obligation to provide such information. If you do not provide such information, you may be unable to use our Services and we may not be able to provide any construction or engineering services that you request.
We use information that you provide to us or that we collect about you, including any Personal Information, to present our Website and its contents to you, to provide you with information, construction services or engineering solutions that you request from us, and to fulfill any purpose for which you provide the information. If you engage our construction services, we may transmit your Personal Information to payment processors, government authorities for permit applications, and regulatory bodies as required.
Also, we may use your Personal Information to notify you about changes to our Services or modifications to construction projects we are executing. We may use your Personal Information to carry out our obligations and enforce our rights from any contracts entered into between you and Sterlite Power, including billing and project management.
We may also use the information that you provide in any other way that we describe when you provide the information and for any other purpose. We may use your Personal Information for any permitted marketing purposes described in this Privacy Policy.
We retain your Personal Information while you engage our Services to improve your experience and project execution. Once your project is completed, we store your Personal Information to answer questions about the construction services that we provided, for warranty purposes, or to comply with the recordkeeping requirements of applicable Indian law and construction industry standards.
We may disclose your Personal Information for any permitted marketing purposes described in this Privacy Policy. We may also disclose your Personal Information for any other purpose disclosed when the information is provided, and for any other purpose with your consent.
We may pseudonymise your Personal Information so it can no longer be attributed to you without the use of other separately maintained information, or convert or combine some of your Personal Information into aggregated data that does not disclose any of the Personal Information of any individual client. We may disclose any such pseudonymized, de-identified or aggregated data without restriction.
We may disclose Personal Information to our subsidiaries and affiliates, if any, and to any vendors, subcontractors, suppliers and other third parties who need to know such information to support our construction projects and permitted uses of Personal Information. We may disclose such Personal Information to a buyer or other successor in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction, and any due diligence review with respect to any such proposed transaction.
We may also disclose your Personal Information to comply with any court order, law or legal process, including to meet regulatory requirements and to respond to any government or regulatory request or audit related to construction permits and approvals, and to enforce or apply our Terms of Service, including for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of our clients or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We may use your Personal Information to provide you with promotional information about our construction and engineering services. We may use your Personal Information for our tracking purposes. Currently, we do not provide any of your Personal Information to third parties to use for advertising, marketing or tracking purposes.
Website analytics involves the use of cookies, web beacons, or other embedded code or tracking technologies to collect, analyze and store information on a user's behavior on our website, including information on pages visited, services viewed, project inquiries and other online activities. This information can be used to improve our website functionality and provide better service information to visitors.
Sterlite Power uses cookies, web server logs and other technologies to collect information about you when you interact with our website. A cookie is a small data string that is written on your computers' hard drive by a web server. It enables our website to maintain information when a visitor's web browser requests a series of web pages. Generally, cookies hold data strings that contain a unique user ID that allows us to customize your experiences on our website and gather information about your navigation of the website. Cookies allow us to help verify the identity of a website user, to recognize you as a registered user, and to remember your settings and preferences so that you do not have to enter the same information each time you visit our website. Also, we use cookies to deliver content related to your interests, keep track of your project inquiries and alert you to new services based on your current interests.
You can refuse our cookies by turning them off in your browser. You do not need to have cookies turned on in your browser to access our website, but without cookies, certain features of our website may not be available to you.
Note that we are not responsible for the websites, apps or services of third parties. Our website may contain links to third party websites, apps or services. The collection, use and disclosure of information that you provide to third parties are not governed by this Privacy Policy.
You can review and change certain portions of your Personal Information by contacting us directly through our project management team. You can also send us an email at info@sterlitepower.com to request the right to view any of your Personal Information that we store and use, and to correct, amend or delete any such Personal Information that is inaccurate. We will evaluate requests in accordance with applicable Indian privacy laws and data protection regulations.
We may not be able to delete your Personal Information except by terminating our service relationship. We may not accommodate a request to change information if we believe the change violates any law or legal requirement or causes the information to be incorrect. If you request deletion of project-related information, copies may remain in our project archives as required for regulatory compliance and warranty obligations.
Protecting the privacy of children (i.e., individuals under the age of eighteen (18)) is especially important. For that reason, we never knowingly collect personal information from anyone under the age of 18 and no part of our website is structured to attract anyone under 18 years of age.
Our Services are not intended for children under 18, and no one under that age may provide any information through our Services. If you are under age 18, please do not use or provide any personal information through our Services, make any project inquiries through our Website, use any of the interactive features of our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under age of 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 18, please contact us at info@sterlitepower.com.
We secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information that you provide to us is stored on our secure servers behind firewalls, and certain Personal Information is encrypted using secure socket layer (SSL) technology.
The safety and security of your information also depends on you. When we give you (or when you have chosen) a password for access to our project portals, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas or unsecured communications.
Unfortunately, the transmission of information over the Internet is not completely secure. Although Sterlite Power has implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted through our Services. Any transmission of Personal Information is at your own risk. Sterlite Power is not responsible for the circumvention of any privacy settings or security measures contained in our Services.
Our Services are primarily provided within India, with our main operations in Jammu and Kashmir. However, it is possible that certain information will be stored on servers in multiple locations including cloud-based distributed hosting platforms. If you are engaging our services from outside India, please note that by providing your Personal Information to us, you are consenting to the transfer of your Personal Information to India and other jurisdictions as indicated above, and to our use and disclosure of your Personal Information in accordance with this Policy.
All data handling and storage practices comply with applicable Indian data protection laws including the Information Technology Act, 2000 and associated rules and regulations. We ensure appropriate safeguards are in place for any international data transfers as required by applicable law.
Changes made to our Policy are posted on this page. If we make material changes to how we treat our clients' Personal Information, we will email the email address you specified in your project communications and/or through a notice on the home page of our Website.
The date that this Policy was last revised is identified at the top of the page. Please make sure Sterlite Power has a current email address for you, and check this Policy periodically for any changes.
At any time, you have control over the information that you receive from us. If you want to opt-out of a mailing list or other communication service, you may do so. There is an Unsubscribe link found in the footer of our emails. If you wish to change, update or delete information that you have provided to us for any reason, please contact us to make those changes.
Our privacy practices comply with applicable Indian laws including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection regulations. We maintain appropriate technical and organizational measures to protect personal data in accordance with these requirements.
If you have any questions about this Privacy Policy, please contact us at: